Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Hangzhou (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Hangzhou that want more consistent delivery, clearer judgement, and sustained practical application.
This is not a theoretical overview. The course examines how Coaching & Mentoring applies in real work, what skilled execution means in practice, where most teams underperform, and how to translate the learning into immediate action from day one.
Audience
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- L&D, talent, and culture teams
- team leaders involved in hiring, development, engagement, or performance
- managers who need stronger people-management foundations
Learning Outcomes
- use coaching or mentoring conversations more effectively to support growth and accountability
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- support stronger employee experience and manager capability
- recognise common people risks and process gaps
- improve consistency, fairness, and communication in people processes
- use hands-on methodologys, questions, and planning tools
- align actions more effectively with organisational priorities and culture
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better people management quality and employee experience
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
- better alignment between people practice and business needs
- stronger capability in hiring, development, engagement, or retention
- stronger development conversations and better growth support across teams
What’s Included
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Hangzhou?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Hangzhou, via live virtual classroom, or as a private session for organisations across China and the wider Asia-Pacific region.