Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Coaching & Mentoring so leaders can guide people more effectively and handle everyday management situations with confidence. In this Coaching & Mentoring Training Course in Shenzhen (Leadership & Management), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Shenzhen that want more consistent delivery, clearer judgement, and improved on-the-job implementation.
The programme goes beyond theory to explore how Coaching & Mentoring works in practice — covering what strong practice involves, where typical weaknesses occur, and how participants can apply new approaches from day one within their own teams.
Audience
- new and experienced managers
- team leaders and supervisors
- functional managers responsible for performance and people development
- leaders who need stronger consistency in communication, accountability, and coaching
- high-potential professionals moving into leadership roles
Learning Outcomes
- recognise common management mistakes and respond more constructively
- translate leadership intent into day-to-day action
- use coaching or mentoring conversations more effectively to support growth and accountability
- handle performance, feedback, and accountability conversations more effectively
- set expectations and communicate with greater clarity
- improve team coordination, motivation, and follow-through
- apply practical management approaches in live team situations
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- clearer expectations, communication, and accountability
- stronger manager capability and team leadership quality
- improved confidence in challenging management situations
- stronger development conversations and better growth support across teams
- better engagement and performance conversations
- more consistent people management across teams
What’s Included
- reflection exercises and action planning
- manager-focused workshop with practical scenarios and discussion
- tools and frameworks for everyday leadership and people decisions
- optional tailoring to management level, function, or team context
- materials that support application after the course
Delivery Options
This course is available for in-person delivery in Shenzhen, China, as a live online session, or as a private in-house programme for local, regional, or international teams. Format, duration, examples, and activities can be customised for your audience, function, and business context.
- Available formats: classroom, live virtual, or hybrid delivery
- Typical duration: half day, full day, or multi-session manager series
- Customisation options: industry examples, internal terminology, systems, policies, and team scenarios
- Group options: focused leadership cohort, functional team, cross-functional group, or wider awareness session
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in Shenzhen?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Usually, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. Choose from in-person sessions in Shenzhen, live online delivery, or private corporate training for teams based in China and the wider Asia-Pacific region.