Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching for Managers so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching for Managers Training Course in Surabaya, participants build practical capability in Coaching for Managers with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Surabaya that want improved operational delivery, clearer judgement, and stronger real-world usage.
The programme goes beyond theory to explore how Coaching for Managers works in practice — covering how effective implementation works, where most teams underperform, and how participants can implement what they learn right away within their own teams.
Audience
- L&D, talent, and culture teams
- HR professionals and people managers
- managers who need stronger people-management foundations
- current or aspiring managers who need stronger day-to-day leadership capability
- team leaders involved in hiring, development, engagement, or performance
- professionals supporting workforce capability and employee experience
Learning Outcomes
- use applied frameworks, questions, and planning tools
- align actions more effectively with organisational priorities and culture
- improve consistency, fairness, and communication in people processes
- use coaching or mentoring conversations more effectively to support growth and accountability
- support stronger employee experience and manager capability
- apply stronger practice in Coaching for Managers across day-to-day people decisions
- recognise common people risks and process gaps
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- stronger development conversations and better growth support across teams
- stronger capability in hiring, development, engagement, or retention
- improved consistency across teams and managers
- clearer expectations, conversations, and follow-through
- better people management quality and employee experience
What’s Included
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
FAQs
1. Who should attend this Coaching for Managers course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Coaching for Managers. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Surabaya?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Surabaya, live virtual workshops, and bespoke corporate sessions for teams in Indonesia and Southeast Asia.